Web design agency FAQQuestions,answered.

What teams ask before working with us: who we work with, what it costs, how long it takes, SEO and how we measure results.

01

Working with DIXI

Who we work with, what we take on, and who you will talk to.

Who do you work with?

B2B SaaS, AI and fintech teams from Seed to Series B, and D2C brands that spend on paid traffic. If your website or product has to turn visitors into demos, sign-ups or orders, we are a good fit.

What types of projects do you take on?

Website redesigns, new marketing sites and landing pages, SaaS product and mobile app design, design systems and brand identity. Most projects start with the page or flow that carries the most traffic.

Do you only design, or also build?

Both. We design and develop websites, SaaS front-ends and Shopify stores, so the team that designs your site also ships it. Product design, design systems and brand are part of the same work: ComboCurve, for example, worked with us on their product and design system for three years.

Who will we work with day to day?

DIXI is founder-led: you work directly with Ignat, backed by a senior team that designs and builds your site. Meet Ignat.

Where is DIXI based, and do you work with US and European teams?

DIXI is registered in Dnipro, Ukraine, and works with teams worldwide. Clients include Koyfin and ComboCurve in the US and HCM International in Switzerland, and calls are scheduled to fit your time zone.

Do you work with AI and fintech companies?

Yes. Comiq AI and AI Assist are AI products we designed for, and Koyfin is a financial data platform with 500K+ users. We also work with energy, workflow and enterprise SaaS.

Do you design and build Shopify stores?

Yes. We design Shopify stores and develop custom themes with sections your team can edit, so the team that designs your store also ships it.

02

Pricing

Starting prices for every format, and how a quote is made.

How much does a project cost?

Conversion Sprints start at $8k, website or product projects at $12k, and a design partnership at $6k a month. Bigger or mixed scopes are quoted individually. See pricing.

What does “from” mean?

It is the starting price for each format. The final price depends on the number of pages, the content and the integrations, the same things that set the timeline. After a 25-minute call you get a written plan of what to fix first and a quote for your scope.

Is development included?

In website and product projects and in the design partnership, yes: we design, build and launch. A Conversion Sprint covers the audit and the redesign of one key page.

Can we start small and grow?

Yes. Most teams start with a Sprint on their highest-traffic page, then move to a full project or a partnership once the numbers move.

Do you offer support after launch?

Yes, as a separate monthly subscription from $1k a month: fixes, updates and small improvements once the site is live. For ongoing design and development work, the design partnership starts at $6k a month.

Is there a free way to try working with you?

Yes. Ask for a free homepage teardown: a 5-minute video on what stops your buyers, in 2 business days.

03

Timeline and process

How long it takes and what happens along the way.

How long does it take?

A Conversion Sprint takes 3–4 weeks. A full website or product project takes 6–10 weeks from kickoff to launch. A design partnership runs month to month, from 3 months.

What does your process look like?

Discovery, audit, design. We map the buyer journey and find where people drop off, name the clarity, message and proof gaps, then redesign the key pages, flows and proof points.

We already have a site. Where do we start?

With a Sprint on the page that gets the most traffic: we audit it, redesign it and measure the change, then decide together what comes next.

Do you write the messaging and copy?

Yes. Every project starts with positioning and messaging: what you are, who it is for and why it matters. We write the homepage and key page copy with you, so design and words are built together.

Can you also refresh our brand and packaging?

Yes. For Spartan we refreshed the brand, rebuilt the website and redesigned all packaging, which led to +30% gross sales, +21% orders and +7% AOV.

04

Build, SEO and speed

Platforms, ownership, editing, rankings and performance.

What do you build in?

Webflow, Framer, Shopify and Astro, or fully custom code when the project needs it. We also design and build web and mobile apps. We pick the stack with you, based on who will edit the site and how it has to grow.

How do you choose between Webflow, Framer, Astro and custom code?

By who will edit the site and how it has to grow. Framer suits fast marketing sites a small team edits visually. Webflow suits larger CMS sites run by a marketing team. Astro or custom code suits sites that need top performance, complex integrations or full code ownership. Stores go on Shopify.

Can you move our site from WordPress or another platform?

Yes. We rebuild it on the platform that fits and keep your rankings with a URL map, 301 redirects, carried-over titles, metadata and structured data, and an indexing check after launch.

Who owns the design and code?

You do. Everything we design and build for your project, from Figma files to the code, belongs to you and is handed over in full.

Can our marketing team edit pages without developers?

Yes. We build on a CMS with reusable sections, so your team can launch landing pages, update copy and publish content without waiting on a developer.

Will a redesign hurt our SEO rankings?

Not when it is planned. We map every existing URL, keep or redirect it with 301s, carry over titles, metadata and structured data, and check rankings and indexing after launch.

How do you get a site found on Google and recommended in AI search?

We plan pages around how buyers search, write answer-first copy, set up technical SEO, schema markup and fast pages, and keep your positioning identical everywhere, so Google, ChatGPT, Perplexity and Gemini describe you correctly.

Will a new Shopify store be fast?

Speed is part of the brief. We keep the theme light, remove apps you do not need, optimize images and test on real phones before launch.

Do you design landing pages for paid ads?

Yes. We design message-matched landing and product pages for each ad angle and audience, so the page keeps the promise that earned the click.

05

Results

What we measure and what good looks like.

How do you measure results?

We agree on one metric before we start, such as demo requests, orders or conversion, and track it after launch.

What is a good conversion rate for a B2B SaaS website?

Measured site-wide, B2B SaaS sites convert about 1.1% of visitors into leads (First Page Sage, 2025), so 1–2% is normal. Dedicated SaaS landing pages do better, with a 3.8% median (Unbounce). Our 2026 benchmarks article breaks this down by funnel stage, page type and traffic source.

What is a good Shopify conversion rate?

The median Shopify store converts 1.74% of sessions and the top quarter converts 3.32% or more (Shogun, 803 stores, January–September 2026). Revenue per visitor is often a better target than conversion rate alone.

How do you increase average order value on Shopify?

With offer design: bundles that show the saving, subscriptions with a clear discount, relevant upsells in the cart and a free-shipping threshold set just above your current AOV.

Didn't find your question?

Ask Ignat directly. A 25-minute call is the fastest way to a real answer.

Book a callOther ways to reach us

Still deciding?Start with a free teardown.

Book a discovery call, or start with a free teardown of your homepage.

Book a discovery callGet a free teardown