Website maintenance and support servicesYour live site, kept fixed,fast and up to date.
A senior team looks after your Webflow, Framer, Astro or Shopify site: fixes when something breaks, platform and app updates, small changes and help with content, with speed and search health checked every month. Up to 8 hours a month, from $1k.
By Ignat, founder of DIXI · Updated
- $1k a month, billed monthly
- 8 hours of senior work each month
- 4 platforms: Webflow, Framer, Astro, Shopify
- 1 note each month: what changed, hours used
Sites we built and sites other teams built · accounts and code stay yours
Example month for a typical marketing site, not a client’s data.
What does website maintenance include, and what doesn’t it?
Website maintenance keeps a live site working the way it did on launch day, and a little better each month: things that break get fixed, the platform and apps stay current, small changes ship without a project, and someone watches speed and search health. It is care for a site that already works, not a way to build new pages.
- Fixes
When something breaks
Forms that stop sending, layouts that shift after an update, links and embeds that fail.
- Forms
- Layouts
- Integrations
- Updates
Platform and apps
Platform releases, apps, libraries and scripts updated and checked before they reach visitors.
- Platform
- Apps
- Libraries
- Small changes
Without a project
New logos, a quote, a section from your existing blocks, copy and image swaps, help with content.
- Sections
- Copy
- Images
- Health
Speed and search
Load time on a phone, crawl errors and broken pages checked, and fixed while they are still small.
- Speed
- Search Console
- 404s
Not included: new page templates, redesigns, new features or a platform move. Those are quoted before we start, or run as a design partnership.
Do we only support sites we built ourselves?
No. We look after sites and stores we built, and sites other teams built on the four platforms we work in every day. What changes is how we start.
- Built by us
A site or store we designed and built
We already know the code, the CMS and why each decision was made.
How we start: Support can start the month after launch, with no handover.
- Built by another team
On Webflow, Framer, Astro or Shopify
Someone else made the choices; some of them still work, some don’t.
How we start: We look at it with you on the call first, and say if it needs a cleanup before monthly care.
- On WordPress
A WordPress or WooCommerce site
Plugins, server updates and security patches are a separate specialty.
How we start: We move it instead: to Astro, or a store to Shopify.
What do we look after on each platform?
The platforms differ, so the care does too. These are the parts we check and keep current on each one, and the parts that most often need attention after launch.
| Platform | What we look after | What usually needs attention |
|---|---|---|
| Webflow | CMS collections, interactions, forms and integrations, Webflow updates | Seat and plan changes, localization, redirects |
| Framer | Components, CMS, forms, code overrides, Framer updates | Speed on mobile, redirects, analytics scripts |
| Astro | Dependencies, build and deploy, headless CMS, hosting on Cloudflare or your host | Content model changes and new templates (quoted) |
| Shopify | Theme and app updates, sections, metafields, product page fixes | App scripts that slow the store, checkout settings |
| WordPress | Not on support | We move it: WordPress to Astro |
Platform fees are paid to Webflow, Framer, Shopify or your host, on accounts in your name, not to us. Everything we build with: tech stack.
How does support work from month to month?
One call to start, access in your name, requests in Slack or email, and a short note at the end of each month. The people who answer are the people who design and build our client sites.
- 01
25-minute call
We look at the site with you: how it is built, what is installed, what is already broken and what you change most often.
You get: a plan for the first month - 02
Access
You add us to your Webflow, Framer, Shopify, repository or hosting accounts; you can remove that access at any time.
You get: nothing moved out of your name - 03
Requests
Send them in Slack or by email. Fixes come first, then updates, then small changes, within the month’s hours.
You get: work you can see on staging or live - 04
Monthly note
What changed, what we checked, the hours used and anything that should become its own piece of work.
You get: a short written summary
What fits in a month, and what needs a quote?
Eight hours covers a stable site’s fixes, updates and a few small changes. Anything that adds pages or features is quoted before we start, so the monthly fee never grows by surprise.
- Fits in the monthFixes, platform and app updates, a new section from your existing blocks, copy and image changes, speed and search checks.
- Quoted firstA new page template, a new integration, a redesign of a page, a platform move. You approve the price before work starts.
- Better as a partnershipNew pages and tests every month: a design partner from $6k a month.
- Unused hoursThey don’t roll over to the next month; the plan is sized for care, not a backlog.
What does website maintenance cost, and how does it compare?
Support after launch starts at $1k a month for up to 8 hours, billed monthly. Guides put small business sites at $50–$500 a month, mostly hosting and updates; studios that publish their prices start at $750 a month for Webflow and $1,800 a month for Shopify.
Support after launch
Care after launch
- For
- Live site, needs care
- Includes
- Up to 8 hours a month
- Fixes and updates
- Speed and SEO checks
- Timeline
- Billed monthly
- Price
- from $1k / month
Design partner
A senior team, monthly
- For
- You ship every month
- Includes
- One workstream: your site
- A new page shipped
- One test, one review
- Timeline
- Month to month
- Price
- from $6k / month
Website project
Designed, built, launched
- For
- Site no longer fits the product
- Includes
- Every page template
- Webflow, Framer or Astro
- SEO, redirects, analytics
- Timeline
- 6–10 weeks
- Price
- from $12k
| Who | What it covers | Published price | Hours | Source |
|---|---|---|---|---|
| DIXI support after launch | Webflow, Framer, Astro or Shopify; fixes, updates, small changes, speed and SEO checks | From $1k a month | Up to 8 hours | This page |
| Small to medium business sites | Average across hosting, updates and support | $50–$500 a month | Not stated | GoDaddy, website maintenance cost 2026 |
| Ecommerce stores | Average across hosting, updates and support | $300–$1,000 a month | Not stated | GoDaddy, website maintenance cost 2026 |
| Webflow maintenance, theCSS Agency | Hourly maintenance with a monthly minimum | From $40 an hour, at least $750 a month | About 19 at $40 an hour | theCSS Agency, Webflow pricing 2026 |
| Shopify plan, Fyresite | Continuous improvement for stores under $5M GMV | $1,800 a month | Not stated | Fyresite, Shopify maintenance |
| Shopify plans, Netalico | Maintenance from senior in-house developers, US business hours | $3,700–$10,000 a month; about $4,500 on average | Not stated | Netalico, Shopify maintenance |
Prices as each source publishes them, checked 12 November 2026. The GoDaddy ranges are averages across site owners, and usually include hosting.
When are we the wrong team to maintain your site?
When you need a server administrator, round-the-clock cover or the lowest hourly rate. We are a senior design and development team of seven, and support with us is care for a site you want to keep improving.
A good fit
- Marketing sites and stores on Webflow, Framer, Astro or Shopify
- Teams without a web developer of their own
- Sites that are live and stable, and need care rather than new pages
- Teams who want the people who design sites to keep theirs fast and current
The wrong team
- WordPress or WooCommerce sites
- Round-the-clock on-call cover or server administration
- New pages every week: that is a design partnership
- Back-end systems and data platforms
Thinking of moving platforms first? See website migration or Shopify migration.
Who will look after your site?
I’m Ignat. Support at DIXI is run by the same senior team of seven that designs and builds our client sites and stores, and I lead it myself. You write to the people who do the work, not to a ticket queue.
- 10+years designing websites and products
- 40+B2B tech companies
- 7senior people, no account managers
- 4platforms we build on every day
How much does website maintenance cost?
With us, from $1k a month for up to 8 hours of senior work, billed monthly. Published guides put small business sites at $50–$500 a month, mostly hosting and updates; studios that publish their prices list Webflow care from $750 a month and Shopify plans from $1,800 a month (checked 12 November 2026).
What does a month of support include?
Fixes when something breaks, platform and app updates, small changes and help with content, and a check of speed and search health. Requests come in through Slack or email, and a short note at the end of the month lists what changed and the hours used.
What happens to the hours we don’t use?
They don’t roll over to the next month. Eight hours is sized for a stable site that needs care; if your list keeps growing, that is usually a sign the site needs a project or a design partnership instead.
What if a request needs more than the monthly hours?
We say so before starting and quote it as its own piece of work. New pages every month are what the design partnership is for, from $6k a month.
Can you maintain a site another agency built?
Yes, if it runs on Webflow, Framer, Astro or Shopify. We look at the site with you on the call first: how it is built, what is installed and what is already broken. If it needs a cleanup before monthly care makes sense, we tell you and price that first.
Do you maintain WordPress sites?
No. Plugins, server updates and security patches are their own specialty, and we would rather move the site: see WordPress to Astro. A WooCommerce store usually moves to Shopify.
Is hosting included?
No. Webflow, Framer, Shopify or your host bill you directly, on accounts in your name. Support covers the work on the site, not the platform fees.
Who owns the site and the accounts?
You do. We work through access you grant to your Webflow, Framer, Shopify, repository or hosting accounts, and you can remove it at any time. Nothing moves to an account of ours.
Do you support Shopify themes and apps?
Yes: theme and app updates, fixes, small changes to sections, and every app change checked for its effect on speed. Bigger store work runs as a Shopify project or a Conversion Sprint.
How do we start?
Book a 25-minute call and send the site. We look at it together, agree what the first month should cover, and you get access instructions and the first invoice after the call.
